Last Updated: 13/03/2026 At Wubu Print, all products are customized and made specifically based on customer requirements. Because of this, we follow a strict no cancellation and no return policy except in cases where the product is received damaged.

1. Order Cancellation

All orders placed on Wubu Print are customized print orders. Therefore, once an order is placed and payment is completed, Order cancellation is not allowed under any circumstances.

2. Return & Refund Eligibility

Returns or refunds are only applicable if the product is received damaged. Returns or refunds will NOT be accepted for:

• Change of mind after placing the order
• Incorrect design or details provided by the customer
• Minor color variation due to printing process
• Delay caused by courier services

3. Damaged Product Claims

If you receive a damaged product, you must notify us within 48 hours of delivery. To request a return or refund, the customer must provide the following:

• Order number
• Clear photos of the damaged product
• Unboxing video clearly showing the damaged product
• Description of the issue
• Name and phone number used while placing the order

Without proper video proof, the request may not be accepted.

4. Verification Process

Once the request is received, our team will verify:

• Order details
• Personal details used during purchase
• Video proof and product condition

If the claim is approved, the return or refund process will be initiated.

5. Refund Process

If the product is verified as damaged:

• The refund will be processed within 48 hours after approval
• The amount will be credited to the original payment method

6. Contact Information

For any refund or return related queries, please contact us: Wubu Print Website: https://wubuprint.in Email: support@wubuprint.in Phone: 7397410418